Windows

The Windows Resource

 
   
 

Common Problems

My computer fails to sleep properly
I've lost my options for hibernate
I get a digital rights error when trying to watch a DVD
I get an error when trying to start a game from the Games Explorer


My computer fails to sleep properly

Now this issue can be caused by a number of different problems, device drivers that aren't compatible with sleep have been the most common in the past. However Windows Vista has a new setting which can prevent the computer from sleeping if it has been configured to share media or files

To check the setting go to Control Panel -> System and Maintainence -> Power Options -> Change when the computer sleeps -> Change advanced power settings -> Multimedia settings. From here you can allow the computer to sleep, not sleep, or not idle to sleep.

Alternatively the computer may be set to S1 Suspend in Power Options within the BIOS, S3 Suspend is the required setting to power the system down.  Most computers allow you to enter the BIOS by pressing Delete of F1 on the first or second screens.

I've lost my options for hibernate

It is possible that hibernate has been disabled, a common reason is the Disk Cleanup wizard which has the option to remove the hiberfil.sys file, which disables hibernate.

To re-enable hibernate you'll need to launch an elevated command prompt. To do this press Start, type cmd and press CTRL+SHIFT+ENTER. You should get a command prompt with 'Administrator' in the title. Then type in 'powercfg -h on' without the quotes. This should re-enable hibernate and recreate the hiberfil.sys file, and bring all the hibernate options in the Control Panel back, you may need to reboot to see the hybrid options however.

I get a digital rights error when trying to watch a DVD

This can be caused by a out of date or not fully functioning video driver, ensure you install the latest video driver for your graphics card.  Or it can be caused by modified firmware on your DVD drive.

I get an error when trying to start a game from the Games Explorer

This can often be caused by 3rd party programs or registry hacks designed to remove the overlay arrow on shortcuts.  To resolve this issue download the following registry file and doubling clicking or opening it.

Last updated 3rd of October 2007.